RYA will make every effort to conduct routine annual federal background checks in an effort to maintain trust between RYA and our customers ensuring that their confidential files remain safe and secured while in the hands of RYA.

Read Your Audio remains up to date on the most important trainings in order to remain compliant in the rules and regulations when handling sensitive information to ensure violations do not occur.

RYA will always engage in the highest of privacy practices for all files by utilizing highly-trusted and secured FTP systems when sharing audio and transcript files to ensure all documents are sent and received in a safe and secure fashion.

This privacy practice extends to our PBNS service when ordered by our customers by selecting high security shipping options offered by the carrier.

Whether it is a clean read, a light verbatim, or a strict verbatim request, RYA-generated transcripts are completed with 98%+ accuracy.

RYA takes every measure to ensure routine background checks, various privacy trainings, and necessary certifications are conducted annually so that each customer will have confidence in knowing that the integrity of our services and privacy laws will never be compromised.

Although striving to beat the price of our competitors, providing speedy turnaround times, and meeting deadlines are of importance, ensuring the overall quality of our service is top priority.

RYA strives to provide top-notch service in which each customer will walk away completely satisfied with the quality of service they have received from RYA ultimately resulting in repeated business, positive feedback, and colleague referrals.