Timestamps must be requested on RYA Order Form if desired in transcripts
Add extra fee of $0.05 per audio minute for timestamps
RYA does not charge extra fees for multiple speakers
First-time customers
Receive first 10 minutes of audio free of charge
$0.00
clean verbatim
EX: easily readable
$0.30 per audio minute
$0.35 with timestamps
Light verbatim
(Ex: false starts)
$0.40 per audio minute
$0.45 with timestamps
strict verbatim
ex: every spoken word and utterance
$0.50 per audio minute
$0.55 with timestamps
Turnaround times (tat)
TAT applies to the time the transcript is COMPLETED and ready for return to the customer.
standard a week (7 days)
Standard jobs have a TAT of a week, within 7 days.
Full PBNS services are available for jobs with a Standard TAT
Standard Rates:
Clean Verbatim: $0.30 per audio minute
Light Verbatim: $0.40 per audio minute
Strict Verbatim: $0.50 per audio minute
Add $0.05 to each rate if timestamps are desired
rush (3-5 days)
Rush jobs have a TAT of 3-5 days.
Full PBNS services are available for jobs with a Rush TAT.
Please take into account the USPS Priority Shipping and Delivery timeframe to receive your package/bound transcripts in hand.
If transcripts are needed in hand by the third day, then only a transcript returned via a secured FTP would be available with the exception of local pick-ups/deliveries.
Rush Rates:
Add $0.30 to the standard price for Rush TAT
Clean Verbatim: $0.60 per audio minute
Light Verbatim: $0.70 per audio minute
Strict Verbatim: $0.80 per audio minute
Add $0.05 to each rate if timestamps are desired
same day (8-12 hours)
Same-Day jobs have a TAT of 8-12 hours.
FULL PBNS services are not available for jobs with a Same-Day TAT
Jobs with a Same-Day TAT mainly applies to transcripts that are returned via a secured FTP with the exception of local pick-ups/deliveries.
Same-Day Rates:
Add $1.00 to the standard price for Same-Day TAT
Clean Verbatim: $1.30 per audio minute
Light Verbatim: $1.40 per audio minute
Strict Verbatim: $1.50 per audio minute
Add $0.05 to each rate if timestamps are desired
Priority (1-2 days)
Priority jobs have a TAT of 1-2 days.
FULL PBNS services are not available for jobs with a Priority TAT
Jobs with a Priority TAT mainly applies to transcripts that are returned via a secured FTP with the exception of local pick-ups/deliveries.
Priority Rates:
Add $0.50 to the standard price for Priority TAT
Clean Verbatim: $0.80 per audio minute
Light Verbatim: $0.90 per audio minute
Strict Verbatim: $1.00 per audio minute
Add $0.05 to each rate if timestamps are desired
printing, binding, 'n shipping (pbns)
Pricing Includes
Carrier Service Options
first-time customers
All first-time customers will receive their first PBNS service for free, which includes all printing & binding and return carrier services.
Local Pick-up/delivery
For local customers who only order Printing 'n' Binding (PNB) who will either pick up their binder(s) or have them hand delivered by RYA will receive the PNB service for less than half the cost of PBNS consisting of a flat fee of $7.00 for up to 10 binders.
Each subsequent binder exceeding the quantity of 10 will incur an additional fee of $0.75 for every two (2) binders (11th binder received free of charge)
Hand deliveries made by RYA are limited to a 20-mile radius at no additional cost.
Hand deliveries made by RYA with a mile radius greater than 20 miles will incur a fee of $0.50 per mile.
Any extra mileage will be calculated, agreed upon between the customer and RYA, and included on final invoice prior to PNB delivery.
Payments will be accepted in advance or upon delivery
fee inclusion
The $15 fee includes compensation for the printing and binding supplies (ink, paper, and binders) as well as for all USPS return service options placed on each return package.
one flat fee
RYA will always provide up to 10 binders for one flat fee of $15 per transcription job for PBNS no matter the length of the transcription job.
An additional fee of $1.00 for every two (2) binders that exceed the quantity of 10 will get charged.
If 11 binders are ordered, then customer receives the 11th binder free of charge.
RYA will never charge customers more than $15 for PBNS up to 10 binders despite the amount of supplies used for printing and binding.
RYA will cover all costs of any USPS return services that may exceed the flat $15 fee.
RYA customers will never get charged any extra fees for any carrier shipping options.
small jobs
Small jobs consisting of 10 minutes or less will receive a discounted price of $10 up to 10 binders.
Each subsequent binder that exceeds the quantity of 10 will incur a fee of $0.50 for every two (2) binders (11th binder is provided free of charge)
Extra small jobs of 5 minutes or less will receive PBNS services free of charge up to 10 binders.
Each subsequent binder that exceeds the quantity of 10 will incur a fee of $0.25 for every three (3) binders (11th and 12th binder provided free of charge)