Read your audio, LLC


  • Who is RYA
  • Types of Audio
  • Read Types
  • Why Choose RYA
  • PBNS
  • Pricing
  • Invoicing
  • Inquiries
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  • Contact RYA

reads



Clean Verbatim



Light Verbatim



Strict Verbatim



Timestamps must be requested on RYA Order Form if desired in transcripts

Add extra fee of $0.05 per audio minute for timestamps

RYA does not charge extra fees
for multiple speakers



First-time
customers



Receive first 10 minutes of audio free of charge

$0.00



clean
verbatim

EX: easily readable



$0.30 per audio minute

$0.35 with timestamps




Light
verbatim

(Ex: false starts)



$0.40 per audio minute

$0.45 with timestamps



strict
verbatim

ex: every spoken word
and utterance



$0.50 per audio minute

$0.55 with timestamps



Turnaround times (tat)



TAT applies to the time the transcript is COMPLETED
and ready for return to the customer.





standard
a week (7 days)



  • Standard jobs have a TAT of a week, within 7 days.
  • Full PBNS services are available for jobs with a Standard TAT


Standard Rates:

  • Clean Verbatim: $0.30 per audio minute
  • Light Verbatim: $0.40 per audio minute
  • Strict Verbatim: $0.50 per audio minute

Add $0.05 to each rate if timestamps are desired



rush
(3-5 days)



  • Rush jobs have a TAT of 3-5 days.
  • Full PBNS services are available for jobs with a Rush TAT.
  • Please take into account the USPS Priority Shipping and Delivery timeframe to receive your package/bound transcripts in hand.
  • If transcripts are needed in hand by the third day, then only a transcript returned via a secured FTP would be available with the exception of local pick-ups/deliveries.


Rush Rates:

Add $0.30 to the standard price for Rush TAT

  • Clean Verbatim: $0.60 per audio minute
  • Light Verbatim: $0.70 per audio minute
  • Strict Verbatim: $0.80 per audio minute

Add $0.05 to each rate if timestamps are desired



same day
(8-12 hours)



  • Same-Day jobs have a TAT of 8-12 hours.
  • FULL PBNS services are not available for jobs with a Same-Day TAT
  • Jobs with a Same-Day TAT mainly applies to transcripts that are returned via a secured FTP with the exception of local ​pick-ups/deliveries.


Same-Day Rates:

​Add $1.00 to the standard price for Same-Day TAT

  • Clean Verbatim: $1.30 per audio minute
  • Light Verbatim: $1.40 per audio minute
  • Strict Verbatim: $1.50 per audio minute

Add $0.05 to each rate if timestamps are desired



Priority
(1-2 days)



  • Priority jobs have a TAT of 1-2 days.
  • FULL PBNS services are not available for jobs with a Priority TAT
  • Jobs with a Priority TAT mainly applies to transcripts that are returned via a secured FTP with the exception of local ​pick-ups/deliveries.


Priority Rates:

Add $0.50 to the standard price for Priority TAT

  • Clean Verbatim: $0.80 per audio minute
  • Light Verbatim: $0.90 per audio minute
  • Strict Verbatim: $1.00 per audio minute

Add $0.05 to each rate if timestamps are desired



printing, binding, 'n shipping
(pbns)



Pricing Includes

Carrier Service Options



first-time customers



​All first-time customers will receive their first PBNS service for free, which includes all printing & binding and return carrier services.



Local Pick-up/delivery



  • For local customers who only order Printing 'n' Binding (PNB) who will either pick up their binder(s) or have them hand delivered by RYA will receive the PNB service for less than half the cost of PBNS consisting of a flat fee of $7.00 for up to 10 binders.
  • Each subsequent binder exceeding the quantity of 10 will incur an additional fee of $0.75 for every two (2) binders (11th binder received free of charge)
  • Hand deliveries made by RYA are limited to a 20-mile radius at no additional cost.
  • Hand deliveries made by RYA with a mile radius greater than 20 miles will incur a fee of $0.50 per mile.
  • Any extra mileage will be calculated, agreed upon between the customer and RYA, and included on final invoice prior to PNB delivery.
  • Payments will be accepted in advance or upon delivery


fee inclusion



The $15 fee includes compensation for the printing and binding supplies (ink, paper, and binders) as well as for all USPS return service options placed on each return package.



one flat fee



  • RYA will always provide up to 10 binders for one flat fee of $15 per transcription job for PBNS no matter the length of the transcription job.
  • An additional fee of $1.00 for every two (2) binders that exceed the quantity of 10 will get charged.
  • If 11 binders are ordered, then customer receives the 11th binder free of charge.
  • RYA will never charge customers more than $15 for PBNS up to 10 binders despite the amount of supplies used for printing and binding.
  • RYA will cover all costs of any USPS return services that may exceed the flat $15 fee.
  • RYA customers will never get charged any extra fees for any carrier shipping options.


small jobs



  • Small jobs consisting of 10 minutes or less will receive a discounted price of $10 up to 10 binders.
  • Each subsequent binder that exceeds the quantity of 10 will incur a fee of $0.50 for every two (2) binders (11th binder is provided free of charge)
  • Extra small jobs of 5 minutes or less will receive PBNS services free of charge up to 10 binders.
  • Each subsequent binder that exceeds the quantity of 10 will incur a fee of $0.25 for every three (3) binders (11th and 12th binder provided free of charge)