PBNS

As an added bonus for choosing RYA for your audio transcription needs, please inquire about our Printing, Binding, 'n' Shipping (PBNS) services that RYA offers should a hard copy (copies) of the transcript(s) be a preferred method of return.

Not only does the PBNS service save customers from having to use their own printing and binding supplies for times when a hard-copy transcript is in need, but PBNS also saves customers lots of time by sending them a hard copy (or copies) of their transcripts that are conveniently hole punched and bound inside of a standard, black 3-ring binder (or different color upon request).

PBNS prevents customers from taking time out of their busy schedule to print, hole punch, and bind the transcript pages themselves, especially when hard copies are in need for quickly-approaching, meetings or conferences.

PNB

RYA also offers a Printing 'n Binding (PNB) service for local customers who elect to pick up their binders in-person rather than

having them shipped.

RYA will also provide hand-delivery service within a 20-mile radius free of charge as a courtesy.

Mileage that exceeds 20 miles will incur

a small fee per mile.

See Pricing Page for details.

Although providing prompt Turnaround Times without jeopardizing the quality of service is important, maintaining the safety and security of all documents will always remain top priority to RYA, which is why RYA will take great measures in ensuring the safest and securest return options are always provided to our customers.

For appropriate and adequate security measures, RYA will return all transcripts via USPS, UPS, or FedEx by selecting high-security options for each package to ensure all transcripts are returned in a

safe and secure manner.

When available, the high-security options that RYA will always select with each shipping carrier will include tamper-evident packaging, Priority and/or Certified Mail, tracking, signature requirements, and insurance.